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A Resource to Optimize Your Insurance |
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CLAIMS
To report a Claim,
Please Call Toll-Free
1-800-421-3535
Available 24 Hours/Day, 7 Days/Week
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| Important Information to Keep in Mind: |
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When you have an accident, be sure to remain calm and gather information about the other drivers and their vehicles including:
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• Names
• Phone Numbers
• Addresses
• Dates of Birth
• Driver's License Numbers
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• Vehicle Year / Make / Model / Color
• License Plate Numbers
• VINs
• Insurance Company Names
• Policy Numbers |
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| Make sure to collect names, phone numbers and addresses of all witnesses. |
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| Make note of the date, time, and location of the accident. |
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| Write down a basic description of the accident and damage to all vehicles. |
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| If you have access to a camera (even if it is just your cell phone camera), take a picture of the scene and vehicle damage. |
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| Click Here to download an Accident Record Worksheet to keep in your car. This will remind you of the information you need to collect if you have an accident. |
| What to Expect When You Report a Claim: |
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| You can call our toll-free number (1-800-421-3535) 24 hours/day, 7 days/week from anywhere in the United States. |
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| When you call, you will speak directly to an operator who will guide you through the entire process step-by-step. |
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| You do not need to have your policy number with you in order to report a claim. However, having your number ready will speed up the process. An average call takes approximately 15 - 20 minutes to complete. |
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| Any forms that may be required will be sent to you after your call is completed. |
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| Additionally, if more information is required to process your claim, we will contact you. |
| AutoWatch |
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Ever wonder what's happening in the shop while your vehicle is being repaired?
The AutoWatch program lets you see pictures of your vehicle online from any computer with an internet connection! |
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| AutoWatch allows you to view photos of your vehicle 7 days/week, 24 hours/day so you can monitor the progress of the repairs. |
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| See the repair status and expected completion date of all work. |
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| Send questions and comments to your repair shop via the email link on your page. Receive messages from the shop. |
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| AutoWatch is a FREE service provided to our customers at participating Blue Ribbon Repair Shops. To see a demonstration of this program, Click Here. |
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| If your car is currently being repaired by a Blue Ribbon Repair Shop, Click Here and enter your phone number to log in. |
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